Industries
We know how your business runs.
Pick your industry to see what usually goes wrong, what we run instead and the service areas that matter most.
100+ hotel phone systems customized by SCi
What Slows You Down
- Guest-room phones and the front desk run on aging equipment.
- Copper lines for elevators, pool phones and fire panels keep getting more expensive.
- The property management system and the phones don’t talk to each other.
What We Run for You
- 3CX with PMS integration for check-in, check-out, wake-up calls and voicemail.
- IP integration with the guest-room phones you already have.
- Copper line replacement for elevator, pool and emergency phones.
- Guest and staff Wi-Fi on a managed, monitored network.
- TV for guest rooms, the lobby and the bar, on the same bill.
Photo to inbox with no driver app
What Slows You Down
- Delivery and damage photos get lost in personal text threads.
- Dispatch lines spike at shift change and callers wait.
- Terminals and yards need connections that don’t drop.
What We Run for You
- Driver MMS Dispatch puts every driver photo in the dispatcher’s inbox.
- Call queues and CallOptic dashboards that show when to staff up.
- SD-WAN with cellular backup for terminals and yards.
- Cameras on yards, docks and gates that you can check from a phone.
Refill lines with queues and callbacks for rush hour
What Slows You Down
- Refill and appointment lines back up during the busiest hours.
- Fax is still part of the daily workflow.
- Alarm and fax lines still run on copper.
What We Run for You
- Call queues with callbacks and after-hours routing.
- E-fax that delivers to email, plus analog fax where you still need it.
- Copper line replacement for alarm and fax lines.
- Managed firewalls, monitoring and patching around the systems that hold patient data.
Every branch on one secure, monitored network
What Slows You Down
- Clients expect someone to answer, at every branch and after hours.
- Branches, back offices and remote staff all need secure, always-on connections.
- Phishing and account fraud target the people who handle money.
What We Run for You
- 3CX or Teams calling across every branch, with call recording where you need it.
- SD-WAN with a backup connection at every branch.
- Managed firewalls, 24/7 monitoring and email filtering around client data.
- Intelligent Voice Agents that answer common questions after hours.
- One special operations team for every carrier and location.
Capacity that scales by campaign
What Slows You Down
- Agents, dialers and queues need call capacity that changes with every campaign.
- Managers can’t see queue performance until the day is over.
- Supervisors need to coach live calls without walking the floor.
What We Run for You
- SIP trunking sized to your dialer and agent count.
- CallOptic dashboards built from the call reports you already have.
- Contact-center tools: wallboards, listen, whisper and barge.
- Toll-fraud monitoring on outbound calling.
The office phone, in every truck and trailer
What Slows You Down
- Crews work from job trailers and trucks, not desks.
- Job-site photos and paperwork scatter across personal phones.
- New sites need internet before the first pour.
What We Run for You
- Mobile and desktop apps that ring like a desk phone.
- Driver MMS Dispatch for job-site photos straight to the office inbox.
- LTE and SD-WAN connections for job trailers and yards.
- Job-site cameras, with Starlink or cellular internet where there’s no cable.
Starlink plans right-sized every month
What Slows You Down
- Campgrounds, RV parks, marinas, farms and rural sites sit beyond the reach of cable and fiber.
- Cell coverage comes and goes, yet guests expect Wi-Fi at the site, the cabin and the camp store.
- Seasonal sites pay for service all year, even when the gates are closed.
What We Run for You
- Starlink, with our own device management software tracking data use at every kit.
- Plans adjusted every month, and unused kits paused in the off season.
- Cellular backup on a different path from the satellite link.
- Property-wide Wi-Fi for guests, staff and the camp store.
- Phones and cameras on gates and entrances that work over any of these links.
One account team for every location
What Slows You Down
- Every location has a different carrier, contract and bill.
- One site’s outage takes calls down for everyone.
- Nobody owns the whole picture.
What We Run for You
- One SCi account team across 100+ carrier and technology partners.
- SD-WAN that steers voice and data over the best path at every site.
- A single phone system for every location, with one dial plan.
- One bill and one point of contact for every carrier.
One system for phones, entrances and alerts on every campus
What Slows You Down
- Closings, reminders and emergencies need to reach every student, family and staff member fast.
- Entrances and safety systems are separate from the phones.
- Staff and faculty are spread across buildings, campuses and dorms.
What We Run for You
- Automated call and text announcements, reminders and alerts.
- Phone integration with door entry, video surveillance and lockdown systems.
- Video meetings for parent conferences, advising and remote classes.
- 3CX mobile apps so staff and faculty can take calls anywhere on campus.
- Managed Wi-Fi with separate networks for staff, students, residence halls and guests.
Let’s design solutions that enhance and optimize your business.
Tell us about your locations and what you want to optimize. An engineer will reply with a written, itemized proposal. Nothing is ordered until you approve it.