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Internet & connectivity

Get every location online, with a backup ready.

From a downtown office to a job trailer down a gravel road, we get your sites online with fiber, cable broadband, 4G LTE and 5G cellular, Starlink or fixed wireless. We check what reaches each address, recommend the right mix, add a backup path and manage every carrier on one bill.

  • Carrier-neutral: 100+ carrier and technology partners
  • Backup paths with automatic failover
  • Monitored 24/7, with carrier escalation
  • One monthly bill across your carriers

Ways to connect

Every kind of connection, from one carrier-neutral team

Every address has different options. We source each connection from our carrier partners, design the backup and keep managing all of it after the installers leave.

  • Fiber and Dedicated Internet

    Tier 1 backbones · static IPs · BGP-4

    We deliver business fiber, plus dedicated internet on Tier 1 backbones (the top-level carrier networks). A dedicated circuit is yours alone, with the same speed up and down, static IP addresses and BGP (Border Gateway Protocol) routing when you run your own address space.

    • Bandwidth that scales as you grow
    • Backup and load-sharing options
    • Carrier service level agreements on dedicated circuits
  • Business Broadband Over Cable

    Spectrum Business · Cox Business · Comcast Business

    Cable broadband is widely available and cost-effective, so it suits smaller offices and makes a good second path beside fiber. We check which cable carriers serve your address and order the business plan that fits.

    • Static IP options on business plans
    • Often already wired to the building
    • Pairs with cellular or Starlink for backup
  • Cellular 4G LTE and 5G

    4G LTE · 5G · business data plans

    A cellular router puts a site online wherever there’s signal, with no cable to the building. Use it as the main line at small or temporary sites, as a backup beside fiber or cable, or on the road in vehicles.

    • Job trailers, kiosks and pop-up sites
    • In-vehicle connections for trucks and vans
    • Coverage checked before we recommend it
    Copper line replacement over LTE
  • Starlink Satellite Internet

    Starlink · SCi device management software

    Starlink reaches rural and hard-to-reach sites that cable and fiber don’t, and makes a backup that skips local cables. Our own device management software tracks every kit’s data use and adjusts plans each month, so each site pays only for what it uses.

    • Rural sites, campgrounds, farms and remote yards
    • Data use tracked for every kit by our own software
    • Plans adjusted monthly, idle kits paused
    • Ordered, supported and billed through SCi
  • Fixed Wireless

    Carrier 4G LTE or 5G · rooftop radio link

    Fixed wireless brings internet to a receiver or antenna at your building, over a carrier’s 4G LTE or 5G network or a local provider’s radio link. It’s an option where fiber isn’t built yet, on a path that doesn’t share cables with your wired service.

    • No trenching or new cable to the building
    • A second path beside fiber or cable
    • Signal or line of sight checked first
  • Backup and Automatic Failover

    Cisco Meraki · VeloCloud

    We pair two connections on different paths, such as fiber with cellular or cable with Starlink. SD-WAN (software-defined WAN) watches both lines and steers voice and data to the healthier one when a line fails or turns choppy.

    • No one has to flip a switch
    • Both lines can share the load day to day
    • Watched around the clock by SCi
    How SD-WAN failover works
  • Managed Wi-Fi

    Cisco Meraki

    Internet arrives at one spot in the building. We carry it to the people who use it on a managed, monitored network.

    • Separate guest and staff networks
    • Managed and monitored by SCi
    • Hotels, offices, schools and yards
    See Wi-Fi services
  • Multi-Location and International

    MPLS · Metro Ethernet · private line · 65 countries

    One account for every office, in the US and abroad. Internet ports reach 65 countries under one contract and bill, and private links between sites carry voice with quality of service, so calls go first.

    • International phone numbers
    • MPLS (carrier-managed private networks) between sites
    • Private line and Metro Ethernet
    Multi-site networking and SD-WAN
  • Business Mobile Plans

    Pooled plans · online billing · usage reporting

    We set up business cellular plans for your team’s phones, tablets and hotspots, pooled so everyone draws from one shared allowance. Usage reporting shows who uses what, and the plans sit on the same account as the rest of your lines.

    • Mobile broadband for laptops in the field
    • Phones and hotspots ordered with the plan

Compare connection types

Five ways to connect, and where each one fits.

The right connection depends on the address, what runs over it and what an hour offline would cost you. Here is how the five options compare.

Five ways to connect, and where each one fits.
ConnectionGood fit forStrengthsKeep in mind
Fiber or Dedicated InternetOffices, hotels and sites that run phones, video and cloud apps all daySame speed up and down, static IPs, and on dedicated circuits, bandwidth no one else sharesNot every address has it yet, and a new build can mean construction and a longer wait
Cable BroadbandSmall offices, retail and a second path beside fiberWidely available, often already wired to the building, and cost-effectiveShared with nearby users, upload is usually much slower than download, and repair commitments are lighter than on dedicated circuits
Cellular 4G LTE and 5GBackup, vehicles, job trailers and temporary sitesNo cable to the building, moves with you, and runs on a separate path from wired linesDepends on signal at the exact spot and on network load, and data plans set how much runs at full speed
Starlink SatelliteRural and hard-to-reach sites, and a backup that avoids local cablesWorks where cable, fiber and cell signal don’t reach, with delay low enough for calls and videoNeeds a clear view of the sky, and heavy rain or snow can slow or interrupt service
Fixed WirelessBuildings within range of a provider’s tower where fiber isn’t built yetNo digging or new cable, and a path separate from local wired linesDepends on signal at your building, and rooftop radio links also need a clear line of sight to the tower

Speeds and availability vary by address and carrier, so we check yours across our partners before recommending anything. For most sites we suggest two of these on different paths.

Carrier-neutral

We compare the carriers. You get one bill

A carrier’s rep can only sell you that carrier’s network. We start with your address instead and recommend whatever fits it.

SCi works with 100+ carrier and technology partners. We check which fiber, cable, cellular, Starlink and fixed wireless services reach each location, compare them side by side and recommend the mix that fits how you work and what you spend today.

After installation, we stay on the account. Your carriers’ invoices become one monthly bill from SCi. When something breaks, you call us instead of the carrier, whether or not we provide that service.

  • Current contracts, bills and renewal dates reviewed first
  • Advice that follows your sites, not a carrier’s sales target
  • Itemized proposals in writing, nothing ordered until you approve

What We Handle

Orders and Installs
We place the orders, schedule each carrier’s installer and coordinate the cutover with your team.
Carrier Tickets
We open the ticket, escalate when a repair stalls and tell you where it stands.
Billing Questions
One place to ask about any charge, from any carrier on your bill.
Moves and Changes
Upgrades, new sites, moves, renewals and disconnects run through one account team.

Stay online

When one line fails, the other takes over

Any connection can fail: a cut cable, a carrier outage, a storm. A second path on a different network keeps the business working through it.

A backup only helps if it doesn’t fail for the same reason as the main line. So we pair connections that take different routes: fiber with 4G LTE or 5G cellular, cable with Starlink, or two wired carriers that enter the building separately. A cable cut outside your door won’t take down a cellular or satellite link.

SD-WAN on Cisco Meraki or VeloCloud checks both paths all the time and steers voice and data over the healthier one. If a line drops or turns choppy, traffic moves on its own, so your phones keep working while we handle the repair with the carrier.

  • Calls and key apps get priority while the backup carries the load
  • Both lines can carry traffic day to day instead of sitting idle
  • Failover tested before the site goes live
  • 24/7 monitoring opens a ticket when a line drops, even with the backup running
  • Carrier escalation handled by SCi, not your staff

How to Tell You Need a Backup

Your Phones Run on the Internet
Then an internet outage is also a phone outage, for callers and staff alike.
Card Payments Need the Internet
Terminals and registers that can’t approve a sale while the line is down.
Work Lives in the Cloud
Dispatch, scheduling, reservations or prescriptions that stop when the connection does.
One Carrier, One Cable
Everything at the site comes in on one carrier’s cable, so one cut stops it all.

How it works

From address check to one monthly bill

Timelines depend on the carrier and the address. We tell you up front what each order involves and keep you posted until every line is live.

  1. Send Your Addresses and Recent Bills

    We inventory the circuits, contracts and equipment you have today at each location, including lines nobody remembers ordering.

  2. We Compare the Options

    We check what each partner can deliver at each address, design the backup path and lay out the choices side by side in an itemized proposal.

  3. We Order and Coordinate the Install

    Once you approve, we place the orders, schedule each carrier’s installer and manage the cutover. New fiber construction usually takes longer than cable or cellular, and we say so up front.

  4. We Watch It and Bill It as One

    After go-live we monitor your managed connections around the clock, handle carrier tickets and send one monthly bill for all of it.

Part of one account, not one more vendor.

  • One monthly billWe consolidate your carriers’ invoices into one bill from SCi.
  • One point of contactTrouble with any carrier comes to us, whether or not we provide it.
  • On duty 24/7/365Network technology specialists, nights, weekends and holidays.
  • Dedicated engineersEvery project led by SCi engineers, wherever you are.

Questions

Questions about business internet

Still unsure? Call (816) 298-4100 and an engineer will walk you through it.

Which internet connection is right for my business?

It depends on the address and what runs over the line. Fiber or dedicated internet suits sites that rely on phones, video and cloud apps all day. Cable broadband fits smaller offices and makes a good second path. Fixed wireless fills in where fiber isn’t built yet. Cellular and Starlink cover places wired lines don’t reach and work well as backup. We check what’s available at your address and usually recommend two connections on different paths.

Can Starlink be a backup for my fiber or cable?

Yes. Starlink connects through satellites instead of local cables, so a cut line or a local carrier outage doesn’t affect it. Paired with your main line on an SD-WAN device, it takes over automatically when that line fails. It needs a clear view of the sky, and heavy rain or snow can slow it, so we check the site before recommending it.

Can you get internet to a rural or hard-to-reach site?

Usually, yes. If fiber and cable don’t reach the address, we look at cellular coverage, fixed wireless from a nearby tower, and Starlink, which needs power and a clear view of the sky rather than a cable. A common pairing is Starlink with cellular, so each covers the other. Wherever the site is, we coordinate the carrier’s technicians, a field partner or our own traveling technicians.

Can you take over our existing carrier accounts?

Yes. Send us your current bills and we can become your point of contact for trouble on those lines, even ones we don’t provide. Where it makes sense, services move onto your SCi account as contracts come up for renewal, so they join the single bill. We review your contracts first and flag any early termination terms before anything moves.

How does one bill for every carrier work?

We consolidate your carriers’ invoices into one monthly bill from SCi. Accounting pays one invoice instead of many, and any question about a charge comes to us, not to each carrier. Pooled mobile plans add online billing and usage reporting, so you can see what each line uses.

Do you provide static IP addresses?

Yes, where the service supports them. Dedicated internet comes with static IP addressing, and dedicated circuits can run BGP if you announce your own address block over two carriers. Business cable plans usually offer static IPs as an option. Cellular and satellite services often share addresses among many users, with public or static IPs on some plans. We confirm what each carrier provides at your address in the proposal.

How long does installation take?

It depends on the carrier and the address, and we tell you up front. Cellular and Starlink can often go in sooner because nothing has to be built. Cable is simpler where the building is already wired. Fiber that needs new construction usually takes the longest. If you need to open before the permanent line is in, cellular or Starlink can carry the site until it is.

Will our phones keep working if the internet goes down?

Yes, as long as one path is up. With two connections and SD-WAN, voice moves to the working line on its own when the other fails, and our monitoring opens a carrier ticket. If both go down, a phone system hosted by SCi still answers calls and can ring your team’s mobile apps until the site is back online.

Let’s design solutions that enhance and optimize your business.

Tell us about your locations and what you want to optimize. An engineer will reply with a written, itemized proposal. Nothing is ordered until you approve it.

Call Request a proposal