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Managed Wi-Fi

Business Wi-Fi that covers your space and carries your calls.

We design, install and manage Wi-Fi for offices, shops, hotels, warehouses and yards. Staff, guests and devices each get their own network, coverage is planned for calls as well as data, and our specialists watch it around the clock.

  • Cisco Meraki networks, managed by SCi
  • Guests kept off your business network
  • Tuned for 3CX and Microsoft Teams calls
  • Monitored 24/7 with automatic trouble tickets
Request a proposal Call (816) 298-4100

Wi-Fi services

One team for the Wi-Fi, the internet behind it and the phones on it

We plan the coverage, install the access points and run the network once it’s live. Because we also handle internet and phones, one team owns the whole path from the device to the carrier.

  • Managed Wi-Fi for Offices and Shops

    Cisco Meraki · Wi-Fi 6, 6E and 7 access points

    We design, install, monitor and update your Wi-Fi as a managed service. You get a network with a clear owner, not a box in the closet that nobody looks after.

    • Business-grade Cisco Meraki access points
    • Staff and guest networks from day one
    • Changes made for you, on request
    • One number for Wi-Fi, internet and phones

  • Guest Wi-Fi on Its Own Network

    Splash page · bandwidth limits · client isolation

    Give customers, patients and visitors internet access on a network that can’t reach your computers, phones or card terminals.

    • Splash or terms page, with your logo if you like
    • Limits so guests don’t slow down the business
    • Guest devices can’t see each other
    How we set up guest Wi-Fi

  • Hotel and Hospitality Wi-Fi

    Guest Wi-Fi for rooms, lobbies, meeting space and outdoor areas, with a separate network for the front desk, housekeeping and back office. We plan it with your hotel phones and TV in mind.

    • Coverage planned room by room
    • Sign-on page with your property’s name
    • Event and meeting networks when you need them

  • Warehouses, Yards, Campuses and Outdoor Areas

    Indoor and outdoor-rated access points

    Coverage for the places office Wi-Fi isn’t built for: high racking, metal buildings, loading docks, truck yards and the ground between buildings.

    • Outdoor-rated access points for yards and lots
    • Roaming tuned for scanners, tablets and laptops
    • Wireless links where cable can’t reach

  • Wi-Fi Built for Calls

    3CX · Microsoft Teams · fast roaming

    Weak Wi-Fi shows up first as choppy calls. We set quality of service (QoS) so voice goes ahead of downloads, and tune roaming so a call stays up as someone walks from one access point to the next.

    • 3CX and Teams apps on laptops and smartphones
    • Coverage checked where people take calls
    • Carrier Wi-Fi calling where cell signal is weak
    See cloud phone systems

  • Coverage Planning and Installation

    We plan where each access point goes before anything is mounted, then run the project from cabling to final testing, so there’s no gap between a cabling contractor and a Wi-Fi company.

    • Walk-through or floor-plan design
    • A placement plan you can see before install
    • Cabling and switches that power each access point
    • Coverage tested and tuned after install

  • Monitoring, Updates and Support 24/7

    Meraki dashboard · alerts · firmware updates

    Our specialists watch your access points around the clock. If one drops offline, a ticket opens automatically, and if the internet line is the problem, we take it up with the carrier.

    • Call or email any hour
    • Firmware updates applied on a schedule
    • Password, network and limit changes on request
    Keep Wi-Fi online with backup internet

  • Security on the Wireless Network

    WPA3 · 802.1X · VLAN segmentation

    Staff, guests and devices such as cameras, card terminals and smart TVs each get their own virtual network (VLAN), with firewall rules between them. A camera with weak security isn’t one step away from your accounting computer.

    • Staff sign in with their own credentials (802.1X)
    • WPA3 encryption where devices support it
    • Detection of rogue access points
    Cyber security services

Guest Wi-Fi done right

Guests get the internet. They don’t get your network.

A guest network should be a separate network, not just a separate password. Here’s why that matters and what we set up instead.

On many small business networks, guest Wi-Fi is just the office network with a second password, or the same password for everyone. That puts a visitor’s phone on the same network as your registers, card terminals, printers and the computer that holds your files. One infected laptop in the lobby can reach all of it, and one guest streaming video can slow down checkout.

We build guest Wi-Fi as its own network. Guests reach the internet and nothing else: not your computers, not your phones, not your card terminals and not each other. Bandwidth limits keep a busy lobby from slowing the business, and keeping card terminals off any network guests can reach helps you meet your own card-security requirements.

  • Guests on their own virtual network, behind their own firewall rules
  • Guest devices isolated from each other
  • Card terminals, cameras and other business devices on networks of their own
  • A splash page with click-through terms, a password, or both
  • Bandwidth limits for each guest and for the guest network as a whole
  • Password changes, new terms or an event network whenever you ask

Signs Your Guest Wi-Fi Needs Work

One Password for Everyone
Staff, guests and the card terminal all join the same network.
The Password Never Changes
It has been on the same sign at the front desk for years.
Busy Means Slow
When the lobby or waiting room fills up, the register and front desk slow down too.
Nobody Is Watching
No one can say how many devices are connected, or what they are, until something breaks.

Choosing an approach

What usually works for your kind of space

The walk-through settles the details, but most sites fall into a few patterns. Here is where we usually start and what we watch for.

What usually works for your kind of space
Your situationWhat usually worksWhat to watch for
Small Office or ShopA few ceiling-mounted access points, separate staff and guest networks, and quality of service for calls.A consumer router doing every job, or an access point tucked in a closet or behind a TV.
Multi-Tenant or Busy Public SpaceA separate network or password for each tenant, more access points at lower power, and firm guest bandwidth limits.Neighboring networks crowding the same channels, and one open network that every tenant and visitor shares.
HotelCoverage planned room by room, a sign-on page with your property’s name, and a separate staff network.Access points only in hallways, which can leave rooms weak, and staff and guests sharing one network.
Warehouse or YardAccess points placed around racking, outdoor-rated units for the yard, and roaming tuned for scanners.Coverage that shifts as shelves fill and empty, and handhelds that hang on to a distant access point.
Multi-Site ChainThe same design at every location, managed from one dashboard, with changes rolled out to all sites together.Each site set up differently by whoever was nearby, and no one watching the sites between visits.

These are starting points, not specifications. Coverage depends on the building, its materials and how the space is used, and we tell you up front what the design will and won’t cover.

How it works

How a Wi-Fi project runs, start to finish

SCi engineers lead every project, and nothing is ordered until you approve the proposal.

  1. Walk the Space

    We walk the building with you, or work from floor plans for distant sites, and note walls, ceilings, racking, outdoor areas and where people work and take calls.

  2. Design the Network

    We plan access point locations, cabling and the separate networks for staff, guests and devices, then put it all in an itemized proposal in writing.

  3. Install and Tune

    We run the cabling, mount and set up the access points, then test coverage and calls on site and fine-tune channels, power and placement.

  4. Monitor and Support

    Once it’s live, we monitor it, apply updates and make changes when you ask. Call (816) 298-4100 any hour or email scisupport@scitel.net.

Where it fits

Wi-Fi for the industries we serve

The equipment is similar from site to site. What changes is who connects, what they run and what has to stay separate.

Part of one account, not one more vendor.

  • One monthly billWe consolidate your carriers’ invoices into one bill from SCi.
  • One point of contactTrouble with any carrier comes to us, whether or not we provide it.
  • On duty 24/7/365Network technology specialists, nights, weekends and holidays.
  • Dedicated engineersEvery project led by SCi engineers, wherever you are.

Questions

Common questions about business Wi-Fi

Still unsure? Call (816) 298-4100 and an engineer will walk you through it.

Will the Wi-Fi cover our whole building?

That’s the goal of the design, and we tell you up front where coverage will and won’t reach. Walls, floors, racking, metal and outdoor areas all change how far a signal goes. So we walk the space or work from floor plans, place access points for how each area is used, and test after install. Hard spots such as walk-in coolers, stairwells or metal storage rooms are planned for or called out ahead of time.

Can you manage the Wi-Fi we already have?

Often, yes. If it’s Cisco Meraki, you add us to your dashboard and we take over monitoring, updates and changes. If it’s another brand, we look at the equipment, its age and whether the maker still supports it, then tell you plainly whether managing it makes sense or replacing it does, and when.

How do you keep guests off our business network?

Guests join their own network, which reaches the internet and nothing else. Firewall rules keep it away from your computers, phones, printers and card terminals, guest devices can’t see each other, and limits stop one guest from slowing everyone down. A splash page with your terms is optional.

Will Wi-Fi calling work with our phone system?

Yes, when the Wi-Fi is designed for it. The 3CX and Microsoft Teams apps make and take business calls over Wi-Fi on laptops and smartphones. We give voice traffic priority, tune roaming so calls stay up while people move, and check coverage where people actually talk. Cell phones with carrier Wi-Fi calling benefit too, which helps in buildings with weak cell signal.

What happens when our internet goes down?

The Wi-Fi itself keeps running, so devices can still reach local printers and servers, but nothing reaches the internet until the line is back. To keep people working, we can add a backup connection, such as cellular, Starlink or a second carrier, that takes over automatically. Our Internet and connectivity page covers the backup options.

Who do we call when the Wi-Fi is slow?

Us. Call (816) 298-4100 any hour, or email scisupport@scitel.net and a ticket opens with its number sent to you right away. We check the access points, the internet line and the device from our side, work out which one is the problem and fix it, or take it up with the carrier for you.

Do you provide the internet connection too?

We can. We deliver fiber, cable broadband, cellular and Starlink, and compare what our carrier partners offer at your address. If you’d rather keep your current internet provider, we still act as your single point of contact when there’s trouble with the line.

How long does a Wi-Fi project take?

It depends on the size of the space, how much cabling is needed and when the equipment arrives. We tell you the timeline up front, before you approve the proposal, and plan install work around your business hours where we can.

Let’s design solutions that enhance and optimize your business.

Tell us about your locations and what you want to optimize. An engineer will reply with a written, itemized proposal. Nothing is ordered until you approve it.

Request a proposal Call (816) 298-4100
Call Request a proposal